Payment policy

A Smooth Checkout Experience

At Ashleydale, every part of your shopping experience matters to us, and that includes making checkout straightforward, secure, and convenient from start to finish.

Payment Methods We Accept

We accept a range of trusted payment methods including: Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.

When You Are Charged

All transactions are processed in USD, and the full order amount is charged at the time of purchase. Depending on your bank, a temporary pre-authorization may appear on your account before the final charge is settled. This is a standard part of payment processing and nothing to be concerned about.

Your Security Comes First

Security is something we take seriously. Each transaction is protected using SSL encryption technology, and we partner only with established, reputable payment providers. Your card information is never stored on our systems. All sensitive data is handled directly between you and your bank, keeping your details private at every step.

Having Trouble at Checkout?

If you run into any difficulty at checkout, start by confirming that your payment details are entered correctly and match what is on file with your bank. If the issue continues, please reach out to us at support@ashleydale.com and our support team will work with you to get things sorted out.

Keeping Shopping Safe for Everyone

We also monitor transactions for unusual or suspicious activity as part of our commitment to keeping shopping safe for everyone. If something appears out of the ordinary, we may contact you to verify certain details before your order is dispatched.

Shop With Confidence

When you shop with Ashleydale, you can move through the entire process with confidence, from the moment you browse to the moment your payment is complete.