Privacy policy

Introduction

At Ashleydale, we consider privacy a fundamental part of providing a trustworthy shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit ashleydale.com, place an order, or reach out to our support team.

By using our website, you agree to the practices described in this policy. If you do not agree with these terms, please discontinue using our services.

Who We Are

Company name: Ashleydale
Address: Middelzand 3133, 1788 EB Julianadorp, Netherlands
Email: support@ashleydale.com

Stay connected with @ashleydale and discover inspiration for your everyday style.

Data We Collect

When you interact with our website, certain information may be collected.

  • Technical details such as your IP address, browser type, and time zone
  • Personal information provided during checkout, including your name, email address, phone number, shipping address, and payment information
  • Information shared when you contact us, such as customer support inquiries or messages

How We Use Your Data

The information we collect helps us operate our store and improve your experience.

  • Process and deliver your orders
  • Provide assistance and respond to customer support requests
  • Protect our website and reduce the risk of fraud
  • Personalize your shopping experience
  • Send updates, promotions, or marketing messages only if you choose to receive them

Sharing Your Data

Your information may be shared with trusted partners who help us operate our business, including:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing partners such as Shopify

We do not sell, rent, or trade your personal information.

Cookies

Our website uses cookies to support the functionality of the store.

  • Remember your preferences and settings
  • Improve website performance and usability
  • Display content that is more relevant to your interests

You may disable cookies in your browser settings if you prefer. Please note that some features of the website may not function correctly if cookies are turned off.

Your Rights

You have control over your personal information. As a user, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Limit how your data is processed
  • Receive a portable copy of your personal information
  • Withdraw consent at any time, including unsubscribing from marketing emails

To make a request regarding your data, please contact us at support@ashleydale.com.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such information has been submitted, we will remove it without delay.

International Data Transfers

If you are located in the United States, please be aware that your personal information may be processed or stored outside of the United States by trusted partners. These partners may include payment processors, technology providers, or shipping services.

We take appropriate measures to ensure that any data transfers are handled securely and in line with applicable data protection standards.

Data Security and Retention

Protecting your personal information is important to us. We retain your data only for as long as necessary in order to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

Updates to This Policy

From time to time, this Privacy Policy may be updated to reflect changes in our practices or legal requirements. The most current version will always be available on the Ashleydale website. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Company name: Ashleydale
Address: Middelzand 3133, 1788 EB Julianadorp, Netherlands
Email: support@ashleydale.com

Follow @ashleydale on Instagram for fresh looks and everyday outfit inspiration.

Thank you for choosing Ashleydale. We value your trust and remain committed to keeping your personal information safe while providing a smooth and reliable shopping experience.